Do you have knowledge of Administration and love IT? If you use the latest technologies in your day to day life and enjoy finding solutions to complicated situations, you have found your place at Grup de Serveis Triangle.
We want to add a dynamic, decisive person to our team, with management knowledge, who wants to grow within an interesting project. At Triangle, we believe in training our team and this is why we want to offer you a career plan as a Customer Support Representative.
What are we looking for?
- Graduate in Business Administration and Management, Higher Level Training Cycle in Management. We also value additional studies in IT.
- Knowledge of business management software, especially Microsoft Dynamics NAV.
- High intermediate level of English.
- Verifiable experience of dealing with customers.
- Ability to solve problems.
- Communications skills, both verbal and written.
- Ability to work as a team.
What will your responsibilities be?
- To get to know the customer and offer support, both by telephone and through other means of communication, in a professional way and following the established protocol.
- Analyse problems and give specific accurate solutions so that our customers get the most out of their ERP.
- Acquire a working knowledge of Dynamics NAV and the features of each customer.
What do we offer you?
The opportunity to grow professionally as an expert in the product so you are a point of reference for our customers, and the possibility of taking part in ground breaking projects.
We also offer you:
- Continuous training paid for by the company