25 Jun Triangle’s Help Desk helps you to improve the performance of Microsoft Dynamics NAV
Grup de Serveis Trianlge offers you our online Help Desk. We offer a system of remote and immediate assistance with the aim of resolving any incidence or problem that may rise quickly.
Help Desk was created witha view to helping our customers at all times, giving them the possibility to notify incidences, review projects and self-service in one portal.
With our virtual assistance system, you will be able to create your incidence and our technical team will work to resolve it. With our Help Desk system you will be able to:
• Create and manage incidences
• Create and manage requests for changes
• Have access to the data base of our FAQ’s y manuals
• Check the latest developments and news from the support department
• Review the calendar
• Check all documentation relating to invoices and contracts
• Centralised and ordered information
• Store all of the requests in one place
• Access the HelpDesk at any time and from any place