Are you satisfied with your current Dynamics NAV support service?

Triangle’s Customer Success Team can offer you functional and technical support throughout your experience with Dynamics NAV, both of the standard version as well as of your customizations. If you are not satisfied with the quality of your current support service, your partner isn’t offering what you expected or if you simply want to work with a partner who supports your long term strategy, contact us.

1. CHOOSE YOUR SUPPORT PLAN

2. START THE SERVICE

3. INITIAL AUDIT

4. START TO CAPITALISE ON YOUR ERP

60906

Solved queries

378

FAQs sent

10897

Reports designed

Why is Triangle your best option?

Response time

Our average first response time is 15 minutes for the first answer and less than 3 hours for the full resolution of an incidence.

Passionate about Navision

We have offered Dynamics NAV support for 27 years. We are still delighted in seeing how it helps businesses to grow.

Triangle 360 allows us to carry out monitoring of each request or project interacting with the specialists at Triangle, as well as accessing all of the related documentation“.

Cristóbal Fernández

VITHAS

“The support team give me total confidence in using the tool, the necessary information and improvements which ensure Dynamics NAV yields a profit for our company”.

Meritxell Caramés

GRANDVALIRA – ENSISA

Documentation

We document the causes of the incidences as well as the solutions. You will be able to check the full history and create incidences 24 hours a day on the Triangle 360 web platform.

Key users

We aim to focus the knowledge on those users who have a global overview of the business processes of the company and turn them into key users.

Only pay for what you need

We offer support whatever your version of Dynamics NAV: from version 5.0 to 2018. Check which plan is most suitable for your needs.

  • Quick start

  • EUR269Month**
  • Support’s Base

    Until 5 NAV users

    1 Key User

    Functionality:

    FINANCIAL MANAGEMENT| ADMINISTRATION

    FIXED ASSETS | SUPPLY CHAIN

     

    ** Annual payment or 291,42€ month-to-month

  • Basic Plan

  • $463MONTH**
  • Support Base

    Until 10 NAV users

    2 Key Users

    Support of your customizations

    Functionality:

    FINANCIAL MANAGEMENT| ADMINISTRATION

    FIXED ASSETS| SUPPLY CHAIN | CARTERA

    ITEMS

     

    **Annual payment or 501,58€ month-to-month

  • Advanced pack

  • $0MONTH
  • If non of the previous packs meet your needs, we invite you to contact us to be able to offer you an option that meets your requirements.
  • ADDITIONAL SERVICES

  • $0/mo
      • SQL Support
      • DATA BASE maintenance
      • Rate maintenance
      • Log Maintenance
      • Security copies

     

¿Qué incluye la BASE DE SOPORTE?

Support base

    • Standard functional support: we respond to your doubts regarding the basic functionality that you use day to day on Dynamics NAV.
    • Operation guarantee: of the standard functionality.
    • Documentation and FAQs: The Customer Success Department sends FAQs and manuals each month so that you learn to get the most out of your management tool.
    • Triangle 360 portal access: We have our own management and incidence resolution platform which contains all of the information relative to your experience with Triangle on one channel.
    • CRITICAL telephone assistance: For critical incidences which stop you from continuing with your day to day work, you can phone us directly so that we can start to solve your problem as soon as possible.
    • Specialised remote support: for those incidences where it is necessary, TRIANGLE will connect remotely using Teamviewer to the user’s screen to solve any issue about functionality or operation of the tool.

Get to know our team

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Do you want to improve your Dynamics NAV support?